Duty of Care

“The legal obligation to safeguard others from harm while they are in your care, using your services, or exposed to your activities.”

Employers have a duty of care to their employees, which means that they should take all steps, which are reasonably possible to ensure their health, safety and wellbeing.

Demonstrating concern for the physical and mental health of your workers shouldn’t just be seen as a legal duty – there’s a clear business case, too.  It can be a key factor in building trust and reinforcing your commitment to your employees and can help improve staff retention, boost productivity and pave the way for greater employee engagement.

Having helped an International Non-Government Organisation develop from a pathological response to safety & security in their missions where they didn’t care to what happened to staff to a position now that is pro-active and caring has been quite a journey. I bring all that experience in helping organisations meet and develop their approach to Duty of Care.

Bespoke programmes can be developed in addition to audits to get marked improvement; some examples are:

Travel Safe – bringing a duty of care compliant three-phased approach to travel: pre-travel with briefings on risks and what to expect; support during travel to ensure your business transitions smoothly and post-travel to capture learning points that support colleagues or clients travelling.

Kidnap & Ransom Response – provision of specialist response to an international kidnap & ransom crisis affecting your organisation and its staff. I bring a wealth of knowledge and experience that guides you through the complexities of dealing effectively with such a crisis to bring the person(s) home safely and return the organisation to normality.